Terms of service

Effective Date: 21 October 2026

Welcome to HILLCREST SHOES. By accessing our website or purchasing products from us, you agree to be bound by these Terms of Service. Please read these terms carefully before using our website or placing an order.

1. About HILLCREST SHOES

Business Name: HILLCREST SHOES (KATARIYA SAGAR JINABHAI)
Business Constitution: Proprietorship
GSTIN: 24CHXPJ0965K1ZQ
Udyam Registration Number: UDYAM-GJ-02-0041017

HILLCREST SHOES is engaged in the manufacturing, wholesale trading, and retail sale of footwear, including shoes, sandals, slippers, and related leather footwear products.

2. Use of Website

You agree to use our website only for lawful purposes. You must not misuse the website, attempt unauthorized access, interfere with its operation, or provide false information while placing an order.

3. Products and Product Information

We make reasonable efforts to display accurate product descriptions, images, sizes, colours, materials, and other product details. Actual colours and appearances may vary depending on your device or screen settings. Minor variations in materials, finishes, and manufacturing may also occur.

4. Pricing

All prices displayed on our website are subject to change without prior notice. Applicable taxes, shipping charges, and other fees, where applicable, will be displayed or communicated before the order is completed.

5. Orders

Orders are subject to product availability and acceptance by HILLCREST SHOES. We reserve the right to cancel orders in cases of incorrect pricing, suspected fraudulent activity, stock unavailability, or inaccurate customer information. If payment has already been collected for a cancelled order, the applicable refund will be processed.

6. Payments

Customers must provide accurate billing and contact information when placing an order. Payments must be completed using the payment methods available on our website. Orders will generally be processed after successful payment confirmation.

7. Shipping and Delivery

Orders will be shipped to serviceable locations through available courier and logistics partners. Delivery timelines may vary depending on the destination, product availability, courier services, weather conditions, and other circumstances beyond our reasonable control. Please refer to our Shipping Policy for further details.

8. Returns, Exchanges and Refunds

Returns, exchanges, and refunds are subject to the applicable Return and Refund Policy published on our website. Customers should review the policy before placing an order and contact us promptly if an item arrives damaged, defective, or incorrect.

9. Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact HILLCREST SHOES with your order details and clear photographs of the product and packaging so that the issue can be reviewed.

10. Intellectual Property

All website content, including text, photographs, graphics, logos, product descriptions, and designs, may not be copied, reproduced, distributed, or commercially used without appropriate authorization.

11. Prohibited Activities

You must not:
- Use the website for unlawful or fraudulent activities.
- Submit false or misleading information.
- Attempt unauthorized access to the website or its systems.
- Interfere with website security or functionality.
- Copy or misuse website content without permission.
- Use automated methods to collect website content without authorization.

12. Limitation of Liability

To the extent permitted by applicable law, HILLCREST SHOES will not be liable for indirect or consequential losses arising from website use or delays caused by circumstances beyond our reasonable control. Nothing in these terms excludes liability that cannot legally be excluded.

13. Changes to These Terms

HILLCREST SHOES may update these Terms of Service from time to time. Updated terms will be published on this page with a revised effective date where appropriate.

14. Governing Law

These terms are governed by the applicable laws of India. Any disputes arising in connection with these terms or the use of our website will be subject to the jurisdiction of the competent courts in accordance with applicable law.

15. Contact Us

HILLCREST SHOES (KATARIYA SAGAR JINABHAI)

Address: J-100, Hillcrest Shoes, Bhavnagar Road, Kariyana, Babra, Amreli, Gujarat – 365421, India

Phone: +91 9574533588
Email: hillcrestshoes@outlook.com